Forum Discussion
T-mobile is BLOCKING me from ordering directly on Samsung.com
MCSA-Holder wrote:To clarify according to T-mobile my rate plan doesn't change so whatever I am grandfathered in will remain. It is the active promotions (i.e. free line credit of $10 a month) will be removed thus costing my bill to be $10 more. Seems weird why they can't just slap that back on after making the change since every other aspect of my account remains.
Yes as long as you stay they will never force you off them plan. Taking a promotion is you agreeing to switch off the plan. You can't have it both ways. IF you want it both ways to be fair then EVERYONE should be able to get the plan you have and take advantage of promotions.
Your rate plan changes… You may pay the same but you may more or else get more than you did before before switching plans.
The free line is specific to certain plans, and not future plans. They are not going to keep promotional codes for future plans to accommodate legacy promotions. Banks don't even do this.
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