Forum Discussion
T Mobile is changing my plan ... I think
According to an article on CNET, my plan that I have had for years (One Plan Unlimited 55 - used to be called something else) is going to change. The primary advantage of my current plan is that I get $0.25/minute calls when I'm in Europe, and more important, I get free data so I can use my phone to access the internet. Texting I don't particularly care about. I often spend 60 days a year in Europe.
So, with my new plan, whatever that is, will I still get the same benefits? I also read that I may be able to opt out of the new plan. Is that correct and can I simply keep what I have?
I tried calling customer service, and I have no idea what she told me … it was way too convoluted.
- gramps28Router Royalty
You can call in and let them know you want to keep your current plan by a certain date.
- rdesai49Network Novice
I also learned that T-mobile is changing all Unlimited plans now to their Go5G Plus plans. I have T mobile one plan which is unlimited plan and they are going to change as of Nov 2023 to their pricier plan for same benefits!!
I tried to Call customer service on hold for almost 2 hrs and 30 minutes and no one is coming on line. You are also unable to provide your phone number for them to call you back!
- fireguy_6364Modem Master
rdesai49 wrote:
https://community.t-mobile.com/accounts-services-4/bills-doubling-53839I also learned that T-mobile is changing all Unlimited plans now to their Go5G Plus plans. I have T mobile one plan which is unlimited plan and they are going to change as of Nov 2023 to their pricier plan for same benefits!!
I tried to Call customer service on hold for almost 2 hrs and 30 minutes and no one is coming on line. You are also unable to provide your phone number for them to call you back!
last post in that thread.
- gramps28Router Royalty
It's the 17th and I haven't received any notification yet.
I've read from reddit users that Tmobile is scrubbing this for now. Don't know if it's true or not.
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