Forum Discussion
T-Mobile Password keeps being changed
Can someone explain to me how my T-Mobile online account password keeps getting changed without my permission? My password has been changed without my authorization over 2 dozen times at least! I've ...
google spoofing. could be what they did. same deal when you end up getting a scammer call from a local area code number..the number was spoofed. not saying this is for sure whats happening on your side but mainly a possibility.
clm wrote:Can someone explain to me how my T-Mobile online account password keeps getting changed without my permission? My password has been changed without my authorization over 2 dozen times at least! I've changed my email password, my pin, my T-Mobile password, I've called customer service numerous times, and each time they guarantee this will never happen again. I've put so many safeguards in place to protect my account that it takes numerous steps for me to change my password. How is it they can do so with very little information?! This is so beyond frustrating there has to be a solution. I even disabled my online T-Mobile account, and they were able to go and re-enable it. They even hacked my number, and sent out numerous scam text messages from my number. How does T-Mobile have this issue, but not Verizon?
are you able to see the texts sent/received using your number? might not be hacked...your number could have been spoofed.
