Forum Discussion

cgigate's avatar
cgigate
Network Novice
Hace 3 años

Taxes and fees hike and T-Mobile freaking tax fraud

Recently, T-Mobile is crazy to increased its so called “T-MOBILE FEES & CHARGES”.

the same item “Recovery Fee” not only charge on the account level , also, duplicated the charges on each individual lines multiple time.

“T-MOBILE FEES & CHARGES” now it is over 50% of total. it is time to file complains to FCC

 

 

 

  • You are charged taxes on each rate plan and feature then each line has a regulatory program fee which is a separate charge. All carriers charge taxes and fees. Even on plans where the fees are included, you are still paying them. Refer to the link below regarding the regulatory program fee. There is also a link going over the taxes & fees as well. 

    https://www.t-mobile.com/responsibility/consumer-info/additional-info/regulatory-programs-fee 
    https://www.t-mobile.com/support/account/whats-impacting-your-bill?cmpid=hw_send

  • cgigate's avatar
    cgigate
    Network Novice
    gramps28 wrote:

    What state do you live in? Texas just jumped the taxes on wireless phone service.

    Texas Phone Tax

    I am in Texas.

    but the problem is that T-Mobile charged same taxes and fees multiple times.

    T-Mobile charged the taxes on the account level, then charged it again on each lines.

    the effective tax is over 50%, it could not be right

     

  • gramps28's avatar
    gramps28
    Router Royalty

    You’re going to need to contact Tmobile about this because there is something about that new law.

  • cgigate's avatar
    cgigate
    Network Novice
    gramps28 wrote:

    You’re going to need to contact Tmobile about this because there is something about that new law.

    it is not about new law, it seems I got the taxes and fees hike for few months already

  • gramps28's avatar
    gramps28
    Router Royalty

    You’re going to need to contact someone who has account access , no Tmobile employee on this forum has account access.

    Go down and click on the contact us link and if chat is available a window will pop up.