Forum Discussion
Technical error when making payment
Hi, my tmobile prepaid payment is due tomorrow and since yesterday whenever I try to log in the website either says - “we have crossed a wire” and doesn’t let me log in or if I try to do the refill without logging in - it says “payment declined” and “unable to process request due to technical issues at server side processing.”
I don't want to disconnected from my connection due to no fault of mine. I would be very grateful for IMMEDIATE SUPPORT.
Having the same issue. Have only had issues since getting tmobile & surprise theres no solution given here for this problem. Thanks tmobile "customer support"
I have the same issue. I make a payment every month and it's still working. But today, when I make a payment for my phone service, I filled all correct information of my card and I checked for a couples but when I submitted it it's show the error message -" Unable to process the request due to technical issues at server side processing.", I retry again for many times but it's still show the same error. It's so annoying and could anyone fix this error as soon as possible please?
I have the same problem. It is almost like if the Tmobile System is blackListing creditcards. I called support and also my bank and all my bank said is Tmobile is blocking the card used. I beleive them because it works everywhere else.
