Forum Discussion

silverdown's avatar
silverdown
Network Novice
Hace 6 años

Test Drive Question

I got the the TMobile Test Drive, I was wondering after the 30 days or 30 GB is over, am I able to use the device to get a hotspot plan? I was on my account and tried to click another plan to see and it told me "Rateplan Change is not allowed for this Account".

  • Hey there! Great question! We are glad to hear that it sounds like you are enjoying the service 😊 As for the test drive device, it will need to be returned to the store or you can give it to a friend to try out! If you take it back to the store, our folks there can assist you with ordering your own.

  • tmo_chris's avatar
    tmo_chris
    Spectrum Specialist

    Hey there! Great question! We are glad to hear that it sounds like you are enjoying the service 😊 As for the test drive device, it will need to be returned to the store or you can give it to a friend to try out! If you take it back to the store, our folks there can assist you with ordering your own.

  • Does not have to be returned, I ordered about 6 test drives off of ebay, just in case i hit the data of tmobile, they really slow you down to a craw..

    Just take the sim out of your other HOTSPOT and stick it in the COOLPAD SURF, it will work just fine... What i did when i switch to the post paid account...

    I don't even care for the ALCATEL hotspot tmobile is charging me 70 dollars on, if i known better, i would of told them, to keep the darn thing..

    I like the COOLPAD SURF better, and it holds a charge better to..

  • I am trying to return the Hotspot Test Drive For 30 days. I was told initially that I would be sent information on how to return but have not received such info. I have the packages it came with.