Forum Discussion
The worst customer service
I waited 1hr and 5 min until I got my call answered, for then be transferred to another line and 40 min and I am still waiting for any signs of life. T mobile use to be good, I have been with them ...
Since the merger, horrible customer service. This is Sprint style customer service now. I've been a customer for over 8 years. If I didn't travel a lot internationally, I'd gladly switch to a competitor. No more equipment purchasing thru T-Mobile. Instead buy directly from Apple. Sad what has happened to this company. Customer service is offshored to the Philipines which is a waste of time. Takes one three to four times the amount of time to accomplish something that could be accomplished 5 minutes with a rep stateside.
