Forum Discussion
Thinking of switching to T-Mobile? Don't.
T-Mobile store blatantly deceived me and refuses to take ownership over their mistake. I joined T-Mobile earlier this year solely for a promotional trade-in plan valued at $830. I traded in my iPhon...
samsung1 wrote:I Hear you. The kid at the store in Boynton beach FL, stole my phone thinking I would not see that 800 trade in was not put on my bill and it say no trade in. it's been almost 3 mos and the so called request have been sitting there since Mar 1st. I should have waited for sprint to be gone to go to AT&T.
If you are sure your phone was stolen by this employee you need to contact your local Police and report this as theft. If no Trade in was shown on your account when you set it up T-Mobile has no way to verify you traded in a device and will not credit you for one. In the future when you trade in a device make sure to get a receipt for it and be sure it is noted on any and all paperwork.
