Hi, Any idea how long does it take for T-Mobile to process the rebates? It has been more than 8 weeks since I submitted my rebate form in promotions website but it is still in same status.
The costco rebate card thing is ridiculous. They say it takes 90 days from the day you activate your lines. And then another 2 weeks for processing from that point. So, almost 3.5 months to get the rebate.
I bought my phone 9/21/23 same Costco promotion. I just got it today 7/8/24 and if you think you are getting a 200 gift card to Costco you are wrong. they changed it to 200 dollar card spendable only at T-Mobile. this is bait and switch. 1st make sure you check status. I checked mine after 3 months and saw that it was denied. I called and they said it was a mistake and assured me that I would get my Costco virtual card soon. I forgot about it for awhile (something they are betting on) and then I checked today only to see that I was denied still. So I called and she informed me that because they had to fix it from the last time i called, it did not show up on the rebate side as approved, but that it was in fact approved about 3-4 weeks earlier. No they did not email or try to contact me in any way. I am not happy with T-mobile at all. I can only assume that they lie about everything. I came from Verizon and have never had anything less than 4 bars all around my small city and never dropped to LTE. now I get LTE about 30% of the time and I drop 3-4 times a week. I won't even go into the nightmare I had today trying to use my 200 gift card at T-mobile. I will say this Today I got told a total of 8 times completely different answers to the questions about buying a stupid tablet. My 200 is going to shutting down my account and going back to Verizon. They are not the greatest at customer service but in 10 years I don't remember them ever lying to me
Glad you were able to get the rebate submitted online and you are using the portal to keep an eye on your status. Since it is a rebate through one of our partnerships, the process does take a bit longer. In total, it can take up to 15 weeks to process and approve the rebate. Personally, that sounds like a long time and I doubt it takes that long every time, but that is the maximum expectation.
I sincerely hope it doesn't take that long for you.
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Hi, Any idea how long does it take for T-Mobile to process the rebates? It has been more than 8 weeks since I submitted my rebate form in promotions website but it is still in same status.
Gracias,
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Hi, Any idea how long does it take for T-Mobile to process the rebates? It has been more than 8 weeks since I submitted my rebate form in promotions website but it is still in same status.
Gracias,
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Tmobile costco rebate - timeline ?","moderationData":{"__ref":"ModerationData:moderation_data:167819"},"body":"
The costco rebate card thing is ridiculous. They say it takes 90 days from the day you activate your lines. And then another 2 weeks for processing from that point. So, almost 3.5 months to get the rebate.
I bought my phone 9/21/23 same Costco promotion. I just got it today 7/8/24 and if you think you are getting a 200 gift card to Costco you are wrong. they changed it to 200 dollar card spendable only at T-Mobile. this is bait and switch. 1st make sure you check status. I checked mine after 3 months and saw that it was denied. I called and they said it was a mistake and assured me that I would get my Costco virtual card soon. I forgot about it for awhile (something they are betting on) and then I checked today only to see that I was denied still. So I called and she informed me that because they had to fix it from the last time i called, it did not show up on the rebate side as approved, but that it was in fact approved about 3-4 weeks earlier. No they did not email or try to contact me in any way. I am not happy with T-mobile at all. I can only assume that they lie about everything. I came from Verizon and have never had anything less than 4 bars all around my small city and never dropped to LTE. now I get LTE about 30% of the time and I drop 3-4 times a week. I won't even go into the nightmare I had today trying to use my 200 gift card at T-mobile. I will say this Today I got told a total of 8 times completely different answers to the questions about buying a stupid tablet. My 200 is going to shutting down my account and going back to Verizon. They are not the greatest at customer service but in 10 years I don't remember them ever lying to me
Glad you were able to get the rebate submitted online and you are using the portal to keep an eye on your status. Since it is a rebate through one of our partnerships, the process does take a bit longer. In total, it can take up to 15 weeks to process and approve the rebate. Personally, that sounds like a long time and I doubt it takes that long every time, but that is the maximum expectation.
I sincerely hope it doesn't take that long for you.
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