Forum Discussion
Nancyxio
Hace 2 añosRoaming Rookie
Tmobile is charging me for a phone i returned
I am bring charged $1400 for a phone that I've returned already. Luckily I took a picture of the tracking number and it stated delivered on 11/8/2022. They're telling me that they never got it. The p...
Nancyxio
Hace 2 añosRoaming Rookie
Update * I was able to communicate via Facebook with Tmobile and posted a message on their board. I was asked to send a private message to help resolve issues, I did and explained everything. Alicia was able to locate the device and gave me the credit back. Hopefully this time it sticks. I'm keeping the messages for a YEAR to make sure the charges NEVER come back.
I'm disappointed that I had to go through this much trouble but im glad it's taken care of.
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