Forum Discussion
Transfer prepaid physical sim to prepaid esim - keep number?
Hi, I've received conflicting information about this so I'm hoping someone can help.
I'd like to change my prepaid physical sim to a prepaid esim but I need to keep my number. I was initially told I could do this, but then told that a number couldn't be ported from prepaid to prepaid.
I then thought I would switch carriers so that I can get an esim and transfer my number, but AT&T and Verizon only offer the esim on postpaid plans.
I'm almost due to pay again for a new billing cycle so I canceled autopay in the hope that I could then purchase a new prepaid plan instead, and transfer the number.
Any help would be appreciated!
Right now we don't have an easy path to change over from a physical SIM card to an eSIM on prepaid. You need to use the Aplicación T-Mobile Prepaid eSIM | ASISTENCIA DE T-MOBILE to set up an eSIM, but it only works to activate a new line of service. Why were you looking to activate your eSIM instead of the physical one?
Hi, I know this question was initially asked a year ago, has this issue been solved? Can we now activate an existing TMobile prepaid number/account to eSim?
Thanks for your reply, Ian. I was looking to activate the eSIM so I can use my UK SIM alongside it - the carrier doesn't yet support eSIM so at the moment I have to keep swapping them out.
Right now we don't have an easy path to change over from a physical SIM card to an eSIM on prepaid. You need to use the Aplicación T-Mobile Prepaid eSIM | ASISTENCIA DE T-MOBILE to set up an eSIM, but it only works to activate a new line of service. Why were you looking to activate your eSIM instead of the physical one?
tmo_ian wrote:
Right now we don't have an easy path to change over from a physical SIM card to an eSIM on prepaid. You need to use the Aplicación T-Mobile Prepaid eSIM | ASISTENCIA DE T-MOBILE to set up an eSIM, but it only works to activate a new line of service. Why were you looking to activate your eSIM instead of the physical one?
DEFICIENTE
