Forum Discussion
Unable to update my address
Hi there. I cannot update my address from the Profile page. It shows my current address, but does not allow me to make any changes to it. I can't click any buttons. They're all greyed out.
¡Hola!
We're not seeing anything reported specifically with issues for address changes on a mass level, so it's likely a one off with your account for some reason.
Sounds like we may need to file a ticket, the easiest way to do that is just pop over to FB or Twitter and have T-Force take care of it! Links are in my signature!
-Lauren
So I just came across this today and have to mention that I'm having similar issues with not being able to change my billing address after having moved houses while having already tried either the browser version of the site and the t-mobile app multiple times no matter how many times I've tried.
