Forum Discussion
UPS lost my package, T-Mobile wont do anything about it
I ordered new iPhone recently online for my partner. The device went out for delivery & never showed up. Been thrown around in circles by both T-mobile & UPS , with no help. Tmobile representatives k...
@jremsa No I didn't have to provide a serial number. I called UPS and the agent on the phone opened the case for me. He/she may make you wait a few days until the shipment becomes eligible for a claim. It's not long, so you may have to call back again later.
I also believe you have to login to UPS to follow the progress on the Claim.
