Forum Discussion
Usage Data Disparity
So last month I got a text stating I used 1.6gb of my data and if I go over 2gb that I would not receive my kickback. So I stopped using mobile data and made sure I stayed under 2gb. My Galaxy S20 sh...
This is a user to user forum with some Tmobile moderation.
Your best bet is to contact Tmobile on one of their social media accounts using messenger.
Has anyone been able to get this resolved with T-Mobile? I'm not going to continue paying for twice as much data as I use. Their Data Usage "Details" is obviously incorrect when my S20+ 5G matches what the T-Mobile Data Usage page states.
I have seen many people with this issue, and none of them have seemed to get T-Mobile to acknowledge the problem. A Class Action Lawsuit might be the only option consumers have.
