Forum Discussion
Usage Data Disparity
So last month I got a text stating I used 1.6gb of my data and if I go over 2gb that I would not receive my kickback. So I stopped using mobile data and made sure I stayed under 2gb. My Galaxy S20 sh...
This is a user to user forum with some Tmobile moderation.
Your best bet is to contact Tmobile on one of their social media accounts using messenger.
I just wanted to post that I'm seeing the same issue as well for the past few months. The data plan number when I dial #932# is about 50% larger than my on network data, even though the 2nd number matches what my phone recorded. I'm also on a 5G phone, if that helps.
Another annoying aspect (possibly unrelated) is that my T-Mobile kickback text messages seem to be based off the second number, so I won't get a text saying I'm approaching or going over the limit, but I'll still lose the discount on the bill anyway.
