Forum Discussion
Usage Data Disparity
So last month I got a text stating I used 1.6gb of my data and if I go over 2gb that I would not receive my kickback. So I stopped using mobile data and made sure I stayed under 2gb. My Galaxy S20 sh...
This is a user to user forum with some Tmobile moderation.
Your best bet is to contact Tmobile on one of their social media accounts using messenger.
Kudos to magenta1659776. I had for many months experienced the same issue of a large discrepancy between data usage reported by T-Mobile and my cell phone's stock app. Turning off 5G solved the problem, and I don't notice a difference in internet speed running on 4G. T-Mobile shouldn't jeopardize the $10 monthly kickback allowance provided under their ONE plan for 5G users, and their data usage accounting system should be fixed.
