Forum Discussion
Visual Voicemail Not Working Due to Pin Entry Issue
I have recently switched to Tmobile and found that my Voicemail was still being recorded after a missed call, but I couldn't access any of the voicemail messages. I just downloaded Visual Voicem...
Hello, the #793# is used from your phone's dialer. It sends a short code that automatically resets the PIN to the last 4 digits of your phone number.
I just switched to T-Mobile from another provider and had this problem. What worked for me was I had to first setup my voicemail by calling the voicemail number the old fashioned way. This number was already in my contacts. Once that was setup the visual voicemail worked fine. And no, you don't need the T-Mobile app, you can use the default one on your phone.
A lot of people saying clearing the app's cache worked too. To do this on an Android, go to the individual settings of the voicemail app, click on Storage, and on the bottom are options to Clear Cache and Clear Data.
