WHAT ON EARTH IS WRONG WITH THE PHILIPPINES CALL CENTER? and why is T-Mobile fielding all calls out to them??

Bikewreck.. or anyone else,

I need suggestions for another mobile service. I may go to Verizon but I'd love to hear from the community who they switched to or are thinking about switching to. Also, I search but could not find a way to email T-Mobile corporate or ANYONE except the Philippines. I had filed a complaint with the FCC about 8 months ago to which T-Mobile's reply was a bunch of lies. After the first major privacy breach that T-Mobile had I carefully reviewed T-Mobile's documents announcing the breach and the steps they claimed to take to prevent this from happening again. It was all bs. I told the FCC that what T-Mobile claimed to do in terms of protecting the customers was not true and further they did not disclose the information that we were entitled to have, such as the 'super duper' fraud prevention tech company that they contracted with. I told the FCC that there would be another major breach very soon. Well sure enough, you all remember, a month later another breach. The FCC stopped communicating with me after that. A major problem is that the Federal Agencies (and the State's agencies) that were set up to protect the consumers, and who are paid by the taxpayers, don't actually do anything for the consumers. There is zero oversight of these agencies and they now get kickbacks from companies like T-Mobile and most other large companies. We have to remember this and to see what a disaster our country is in all while these agencies and current admin politicians are getting richer and richer when it's public information how much any government official or worker gets paid. So how are they able to purchase multiple million estates and more than one! Vote out the Dems come November.