Forum Discussion

sweetwillyd's avatar
sweetwillyd
Newbie Caller
Hace 2 años

what's up with T-mobile removing autopay discount for credit cards?

I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
pago_automático
  • syaoran's avatar
    syaoran
    Hace 2 años

    That was announced months ago.  It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue.  Removing the auto pay discount for credit cards negates that.  

fireguy_6364's avatar
fireguy_6364
Modem Master
Hace 2 años
magenta7098252 wrote:
tomwil wrote:
KP1123PHOENIX wrote:

 other cell phone companies let you pay by credit card so you can earn miles on your card another benefit t mobile is taking away screw you T mobile after 18 years I am gone

 

You can still pay by credit card and earn your miles.  T-Mobile has not taken away your ability to pay by credit card, only the discount.

Not exactly. Yes, you can manually pay be credit card, but you still must have a debit card or checking ACH on file to have the discount. UNACCEPTABLE.

youre right..you should jump to V as quickly as possible…

 

but after reading….

 

Re: Want to sign up for paperless billing
 
 
vzw_customer_support
vzw_customer_support
Representante de Servicio al Cliente
‎02-25-2023 10:13 AM

@JimmyMac53 ,

We're sorry to hear that you're having so much trouble, but let's find out a bit more on this. You would be set to paper-free billing by default, but if you changed that to where a physical bill is sent out each month, please check out this link for steps on turning on paper-free option: https://www.verizon.com/support/knowledge-base-205735/ . You can always access and view a digital version of the last 12 months of billing statements through My Verizon. Please keep in mind that you don't get a discount just with paper-free billing, as you must also be enrolled in Auto Pay with either a debit card or a bank account. If you are using a credit card for Auto Pay, it's not going to give you a discount through us, unless it's the Verizon VISA card. Please check the same link I had shared for steps on managing your Auto Pay. 

-Russell

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