Forum Discussion
Why are my recurring charges increasing with no explanation?
- Hace 8 años
Hola, @magenta1708797! That's definitely a strange sight to see if you haven't made any recent changes to your account! We're not able to review individual accounts from this user forum, but we'd love to help offer some potential explanation if we can! Are you viewing your .pdf statement? Do you see any offsetting credits? I'm wondering if it's possible that a plan change took place during your last bill cycle -- which might make your recurring charges look high this month, although it ultimately should only impact your balance if you switched to a higher plan after already being billed for your previous plan. If that were the case, this month you'd be billed for the new plan, plus whatever the prorated increase amount was for making the change. Does your balance due match this dollar amount, or is it different -- higher or lower?
- Marissa
Same thing happened to me. 2 lines on 10 GBs a month. originally we were paying $52.23 a month for our service. then out of nowhere on our 6th month with T-Mobile, It went through the roof to $97.05. When I checked our bill it said Recurring billing was $93.07. Im not even sure.
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