Forum Discussion
why do i get charge for the 3rd line if it said 3rd line free
I'm on essential plan right now from the promotion activate 2 new lines, get 3rd line free back in Dec 2021 (not long ago). It stated clearly $30/line and I got charge $90 for 2 lines plus taxes and ...
You can always reach out to Customer Care via 611 to discuss any billing issues with them. You could also try the T-Force Team via Facebook or Twitter if you prefer. No one here has access to accounts.
It is broken down differently without actually showing the line is free. You have to look at the price in full not the amount per line.
For example 2 lines could be $100 and 3 Lines is $130. If you see 3 lines for $100 then the 3rd line is free. It may show lines 1 at $50, line 2 at $30, and line 3 at $20 which is $100, If you didn't get it the 3rd for free you'd see something line 1 for $65, and 2 for $35, and 3 for $30.
