Forum Discussion
Why no deals for long time customers?
I am so tired of only seeing deals for new customers or only those that add a line. We have been t-mobile customers for 15 years and have all the lines we need. Why shouldn't we be able to just w...
Agree. I have been with tmo for many years, and already have as many lines as im allowed. So, i can't even get another line. i have been promoting tmo for years, and now im not so sure i want to. i went to the store today to upgrade one of my lines to a note8 and the ending price was actually more than if i were to buy it outright by 40.00. its really unbelievable how tmo treats loyal customers. i apparently don't qualify for the netflix on my account, and, NEVER, will anyone in the store go over discussions with me to talk about options. i have stuck with tmo for all these years because the price was always good. but it seems like they have started to go the way of cable companies and only appreciate the new customers and avoid the current. it would be nice to know the loyalty meant something to them.
