Forum Discussion
Why no deals for long time customers?
I am so tired of only seeing deals for new customers or only those that add a line. We have been t-mobile customers for 15 years and have all the lines we need. Why shouldn't we be able to just walk in and take advantage of advertised deals instead of spending tons of time on the phone trying to get elevated to a special department?
I can't wait until they next shiny deal and all these people complain they can't get the deal. Keep that same energy. I'll see you in their forums 😀
The deals suck now they no longer cater to long time customers every deal is aimed for new customers or add a line promotions. They used to cater to their long time customer. I'm at that age group now that I am not a transient. My line is attached to my life. I would like a deal that raise my bill an additional $30+ because i added a line. at first i fell for the trap. Now i am looking to be a new customer somewhere else so i can lower my bill. This is basically like the contracts of old which ppl are trying to avoid. Trade in your old phone isn't a value either. I have been a customer since i was 16 left 1ce to sprint for 3 months but tmobile customer on and off for almost 20 years. Honestly I think i may go to another company soon that buys out my line promotion contracts
