Forum Discussion
Why would t mobile have a different social security number on my account
I Gave my correct social security number when I signed up and all of a sudden they say that's not the SSN on file for me.
Oh no! 😥 I'm sorry this happened to you, @marie1980e. I'm not exactly sure why your SSN would be different but that's something that's correctable. You can go to the closest Retail Store and bring a government issued photo I.D., proof of address and your social security card to get it updated. Again, I'm sorry for the hassle but it's definitely something we can get fixed.
Actually I went into a T-Mobile store and they told me I had to write some letter to New Mexico to get my SS number fixed.
