Forum Discussion

designAnn's avatar
designAnn
Newbie Caller
Hace 2 años

wrong device

why does the tmobile website state that my device is a Samsung A21? It's not.

 

  • gramps28's avatar
    gramps28
    Router Royalty

    Is your phone an unlocked phone or from another carrier? If so Tmobile will randomly assign a phone.

  • syaoran's avatar
    syaoran
    Transmission Titan

    The device listed on your account, correct or incorrect, has no affect on how your service works.