Forum Discussion
Android Native Visual Voicemail Trouble
I'm using a Pixel2XL on T-Mobile and the native Visual Voicemail (built into the Google Phone app) will not activate. The VM tab does show, and I have the option checked in the menu settings for ...
UPDATED 7/13/2021:
For folks wondering if their Native VVM app will work on T-Mobile's network, here's some helpful info. The native VVM app on Non-T-Mobile devices isn't something T-Mobile can guarantee will work with the VVM service. This goes for other native apps as well. We recommend folks download T-Mobile Visual Voicemail app I've linked below and use the VVM service through that app. The second link I posted below is for troubleshooting if you happen to run into any issues.
We have a couple articles that can help with this. Check out the two links below in relationship to the issue.
App de Correo de voz visual de T-Mobile
Solución de problemas del correo de voz
Unfortunately, this does not work for me. I am using a Sony Xperia XA1 Ultra. Without the crappy Tmobile app installed, I can turn on VMM in my voicemail settings but it will say that VMM is not activated at this time with no option to activate it at all. It's grayed out and voicemails do not show in my phone app despite the tab showing there. If I install the crappy Tmobile app, the option to use VMM in my phone app is entirely removed. No option to turn it on and the tab disappears from the phone app entirely!
I have followed your process several times to no avail. It's just a vicious circle for me because Tmobile wants to force me into using their crappy app that I want nothing to do with. I liked having the VMM feature integrated seamlessly into my phone app. That's where it belongs. That's how it should be. I should NOT be forced to used a secound external app just to use VMM! What the heck is Tmobile getting out of doing this to us?
My next step is going to be rooting my phone.
