Forum Discussion
Any one else getting "Configuration Notification" messages?
I keep receiving sms messages from short code number with the following text:
Configuration Notification. Your MMS Service Settings have arrived. Open the configuration message and save the settings.
the messages never contain settings or an attachment which I would not have trusted anyways
I have received them from the following short codes: 909, 5129, 5126, 5128, 5127. I'm using a one plus 3t and I have verified I am using the correct messaging settings as per https://support.t-mobile.com/docs/DOC-2090
Hola, @djsnd! Thanks for creating a profile and chiming in with your ticket numbers.
From the sounds of it, simply switching the SIM is causing the messages to generate. I only have one user's ticket numbers. If any other users have ticket numbers, please pass them along as this will speed up the resolution time. If you do no have a ticket number, I'd like to send you a PM to collect a few pieces of info so you can be added to the list. Please let me know if you'd like me to PM you.
I factory reset my OP3T before sending it in for repairs. The first day I had it back was June 26 and I got two messages (5129 and 909). Then none until July 11 when the bombardment began. I don't know if it's relevant ,but I had traveled from Baltimore back to NC on July 10. Furthermore, while my OP3T was getting repaired, I had my SIM card in another phone. When I put the SIM back, I put it into SIM 2 rather than SIM 1. Again, Idk if it's relevant. I'll try switching it back to SIM 1 later today to see if that helps. I'm also using the default app for SMS. Hopefully somebody can figure this out bc it's annoying !
Hola Amanda,
Can T-Moble assist us with identifying the source of these messages? They all seem to be coming from the same sms short codes, if we could identify who may own them it may be helpful. If any additional information is required please let me know.
Gracias,
Jason
FWIW,
- I'm also in NC
- SIM in SIM2
- recently switched to the new google messages (so I could access over the web)
- Have turned Wifi Calling on/off with no clear effect
- Have disabled VoLTE with no obvious impact
Last night I switched my SIM from 2 to 1, and I haven't had any messages since. Granted ,I usually only get them during working hours ,but that's none in six hours. Hopefully it keeps up.
I didn't change anything, but it's been 26 hours since I got the last message. Fingers crossed that it stays off.
Thanks for the call out, @magenta5495288! Why I thought it was by HTC? Got me!
Sorry for being MIA for a brief period. I could've sworn I replied back on Wednesday. I have a team looking into this and I have passed along all the info in the thread. If/when more info is needed, I'll be sure to let you guys know. In the meantime, if you find workarounds, please post them here as that'll not only help other users but will also help us find a more permanent solution to this.
I'm at 48 hours now without any more of these.
So the "spam" lasted for roughly a week and then stopped.
We still don't know where these came from... but for now I guess I am good.
They have stopped again for now but, I'm not confident that they will not be back. I have received these messages from 5125 since April but, only one at a time unlike this most recent wave of several a day. I've received one message from 5125 on these dates: April 24th, May 15th, June 4th, June 25th. Then, starting July 9th through the 18th they started coming several a day from multiple sms short codes.
Here's to hoping they don't come back again.
just started back up after 5 days of peace and quiet 😥
Yup. Started up here again too. Apparently switching from SIM2 to SIM1 did nothing.
