Forum Discussion
Calls go straight to voicemail - phone doesn't ring (Samsung S6 on Nougat)
About 2 1/2 weeks ago, I started missing calls because my phone wasn't ringing and calls went straight to voicemail. For some of the calls that come in (including Telemarketers unfortunately)...
Hey folks! If this is happening when connected to Wi-Fi, please do give us a call so we can a support ticket opened and have our engineers further investigate.
I am having the same issue. Some calls are going straight to voicemail without my phone even ringing. I have the Galaxy S23 Utlra. I've called several times to T-mobile customer service, and they have walked me through resets and the issue continues. Very frustrating!! I have tried ##004#. Please help!!
