Forum Discussion

guitarjesus's avatar
guitarjesus
Network Novice
Hace 7 años

Call/Text Forwarding to Galaxy Watch (from Sprint)

I have the Galaxy watch, and I finally got it activated (T-mobile reps didn't tell me I'd need a T-Mobile phone) by borrowing a friends phone to activate the LTE and phone number. 

Now with that out of the way, how do I set up call forwarding to the watch from my phone? Is there a way to do it with DIGITS? I was told the galaxy wearables app had a setting for it, but it seems it was deleted for the Galaxy Watch (the S3 had the option).

Any help is appreciated.

Jeff

  • Gotcha! With DIGITS, this currently is not an available but the feature has already been requested. The only other way to do call forwarding would be what you mentioned a few days ago.

  • xor's avatar
    xor
    Network Novice

    >> T-Mobile ONE Wearable plan for the watch, which are no longer available to activate for any device as of 9/7.
    Where did you get that? As of right now, when you add Galaxy Watch to the cart it shows T-Mobile ONE Wearable $20/mo (after autopay discount)

  • Yes, I do see how it can be confusing.  Although the available information doesn't indicate it, the other Wearable plans are no longer available for Retail to add as a new line option.  (The OP activated his new service in the store before the change had taken place.)

    Also concerning is the specific mention of the Apple Watch with the One Wearable plan, in that it is not compatible with any plan except Apple Data with Paired DIGITS.

    And of note, is that Samsung has apparently removed the ability to forward calls to the watch with the introduction of the Galaxy, thus making necessary the use of a Data with Paired DIGITS line to capture the primary line's calls and texts.  The OP has a dedicated standalone line of service to his watch, but won't be able to get his primary number's calls on the wearable device without utilizing standard call forwarding, which has it's cons.  If he or anyone else has figured out a way around Samsung's new rules, I'd be thrilled to hear it!

  • xor's avatar
    xor
    Network Novice

    Really interesting.

    >>Although the available information doesn't indicate it, the other Wearable plans are no longer available for Retail to add as a new line option.

    No, available information is clearly saying opposite:

    Simple Choice Talk & Text plans for your phone are no longer available, but whether you’re new to T-Mobile or already a customer with a tax-excluded postpaid account, you can sign up for Simple Choice Mobile Internet or Simple Choice Wearable.

    And above screenshot clearly shows that T-Mobile ONE wearable is added by default to the cart, therefore available.

    I'm currently in the same position as OP that I'm waiting for my Samsung Watch LTE to be delivered next week, and after discussion with T-Force I plan on activating T-Mobile One Wearable plan (I'm not t-mobile customer yet and plan to get separate phone number as well). T-Force even specifically said I would need One Wearable.

    Hope T-Mobile will honor advertised plan. Otherwise it smells like false advertising.

  • I apologize for not making my meaning clear.

    Although the available information doesn't indicate it, the other Wearable plans are no longer available for Retail to add as a new line option 

    The OP initiated his watch service in a store before the change was made.  There was nothing said in the original discussion about adding a line via T-Mobile.com or any restrictions of available plans provided through that channel.

    As you do not yet have a T-Mobile line of service to share via DIGITS Talk and Text to the watch's Data with Paired DIGITS function, I would imagine your solo option for service at this juncture would be the T-Mobile ONE Wearable plan. 

  • xor's avatar
    xor
    Network Novice

    Ah, got it.

    It is not an option to add this as additional line, but available as standalone option, right?

    P.S. sorry for hijack of the thead. I've got my heart pumping reading that this plan is no longer available.

  • Well, as I understand it, customer care nor retail have the ability to add or change service to ONE or Simple Choice wearable.  New wearable lines initiated through those channels will be Data with Paired DIGITS.

    As of right now, it would appear that the only way to get a wearable on T-Mobile ONE would be as you did, through the website.

    My personal belief (read: opinion) is that T-Mobile made this change as a result of the new watch's inability to accept forwarded calls as previous ones were able, such as the Gear S3. 

  • Oh, and the Hoff seemed like a cool cat, I'm sure he's chill about his inbox getting blown up! 😀

  • Sprint activated my watch. I have a number for it but it can not be called.  It's specifically for call forward I guess. I pay $15/mth for the plan on my watch