Forum Discussion
Can't send photo to one person sometimes
Hello after updating to Android 9 sometimes I can not send a photo in a text to one person only without restarting phone. It starts sending and then says message not sent try again. Trying again ...
I'm thinking if the messages work more consistently on another network connection, then it may be that band frequency that's giving you fits. Getting a ticket escalated is gonna be the best bet to get engineers involved to look into this further.
I've been dealing with this exact issue for months now. It is only 1 contact and it has to do with the "chat" being enabled. If I disable chat I can send pictures however the nice features like wifi messages and read reports go away. The other solution I have found is to delete the person from my contacts. Then it will work flawlessly until I re-add them as a contact. It would be nice if I didn't pay $2k for something that clearly does not work the way it should. Please let me know if a resolution to this is EVER figured out as I have spent hours trying to figure it out.
