Forum Discussion
dreamspinner3
Hace 7 añosNetwork Novice
Change Voicemail Provider on Samsung Galaxy S8
How can I change my voicemail provider from T-Mobile to a voicemail provider of my choice? I want to call my voicemail provider when I dial '1' or hit the voicemail button and NOT my T-Mobile Vo...
- Hace 7 años
Thanks for the extra info on the error your getting when using VVM! I did some digging and can see that our Engineers have already identified the issue and are working on a permanent fix. The master ticket number for the issue is 19921872. We currently don't have an estimated time of when this is going to be resolved. As a consumer myself, I want to be able to use a service what I'm paying for. Once we have the issue taken care of, you can llámanos to see about prorating the charge for the days it was inaccessible.
tmo_marissa
Hace 7 añosEmpleado de T-Mobile
Gotcha, @dreamspinner3. I'm not familiar with YouMail, but we'd love to help you get VVM working if we can! Can you tell us a little more about what's going on with it?
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