Forum Discussion
Change Voicemail Provider on Samsung Galaxy S8
How can I change my voicemail provider from T-Mobile to a voicemail provider of my choice? I want to call my voicemail provider when I dial '1' or hit the voicemail button and NOT my T-Mobile Vo...
Thanks for the extra info on the error your getting when using VVM! I did some digging and can see that our Engineers have already identified the issue and are working on a permanent fix. The master ticket number for the issue is 19921872. We currently don't have an estimated time of when this is going to be resolved. As a consumer myself, I want to be able to use a service what I'm paying for. Once we have the issue taken care of, you can llámanos to see about prorating the charge for the days it was inaccessible.
@dreamspinner3, we really do want to get to the bottom of what's going on with your VVM and get that up and running. Especially if we can offer the same features that third-party companies can, we'd love to get things handled on our side. If you'd like to shed some light and go into further detail of what you're experiencing with your voicemail on your S8, we'll do our best to find a solution. 😊
