Chatbots

First off, this topic is definitely not solved. This is absolutely a t mobile problem. I have a OnePlus on Sprint, and they texted me last week and told me to request a free SIM card upgrade to make sure I'm getting full use of the Sprint T-Mobile 5G Network.

I installed the new SIM card today and it puts this chatbot thing at the top of my text messages and I can't get rid of it and it is the stupidest thing I've ever seen a company do