I am having a huge delay in sending a picture via text message. At times it takes twenty minutes at others it takes ten minutes, and that is if it sends at all. Regular texts go through right away. The pictures i send are ones i take, or screenshots so they aren't very big. This very annoying, does anybody know what I can do to fix this? It's only in sending, I receive pictures from other people with no problem.

Having to turn WiFi off to.send a picture through text does not sound right to me. I have an iPhone through another carrier and I don't have to turn my wifi off on the phone to send pictures through text. That's a canned answer Tmobile wants you to buy in to and you did .There has to be better explanation why sending a picture via text on a TMobile carrier on home WiFi doesn't work but does through other carries when on home WiFi .

This is an issue that has been going on for many years. It happens with *everyone* I send picture messages to, no matter what app I use, no matter where I am, across multiple devices. Occasionally, OCCASIONALLY turning off WiFi helps but it is crap that I have to do that. Even then it takes minutes for the message to send. My threads are full of "sending pic" messages. I currently have a message that has been trying to send for over ten minutes. Most of the time I use other services because of this very issue however there are a couple people that I have to text. This is a T-Mobile issue that "turn off the WiFi" simply is not acceptable and cannot be assumed resolved.

Agreed. Having to turn off wifi is ridiculous. I had to do that a few times. I have a Note 10. My brother has the same phone but with another carrier and does not have these issues.

Hi @tmo_marissa, I see this is marked as resolved but I don't see any solutions and I'm having the same problem. Can you send some ideas? ¡Gracias!

I am having the same issue and would love to know how to resolve this.

Delay in sending picture text messages

DraGnFly82
Newbie Caller
Hace 4 años
This is happening with my phone I do NOT understand it. I switched from Sprint where my text message pictures went fairly quick, now these things IF they even go take upwards of 20-30 mins I just had to cancel it and send it through e-mail. I turned my wifi off I turned it on nothing helped what is this issue and how do we fix it. My phone is a Samsung 20 Note
fireguy_6364
Modem Master
Hace 4 años
you can also try a different texting app seeing as how you are using the same one from the S6 to the S9..might try ruling that out since Samsung uses their own texting app and it wouldnt be the first time its had issues.
Sk78
Newbie Caller
Hace 4 años
Tmobile mms is pure garbage, takes about 10-15 minutes to upload a picture this is why I moved on to whatsapp or share pictures thru onedrive. 2 galaxy s6 had the issue so I upgraded to 2 galaxy s9 thinking the phones was the issue but of course it is not. My next upgrade will be a different carrier.
The_M
Network Novice
Hace 4 años
I have a Galaxy Note 8 and get picture texts from everyone.. I just can’t send them to iPhone users...
Raechelann
Network Novice
Hace 4 años
Having the Same Problem
I am having this problem on my home WiFi. But it is also affecting the speed of my texts and my pictures. Sometimes it won't send pictures at all and I have to resend them 3-6 times before they go through. I have an iPhone 11, and everything is up to date. What gives??? I have to shut my wifi off to send pics and texts to anyone who doesn't have an iPhone…. (Anyone using data)? Why? Anyone have any suggestions?? 😬😬Thanks! ☺️☺️
MikeyGWiz
Newbie Caller
Hace 4 años
MikeyGWiz wrote:

This is ridiculous that this is still an issue. 5g super carrier and I cant send a meme. What is the deal?

Adam's point in Oakland is notoriously bad. Lyft drivers lose signal and get lost in the maze. Figure it out. Been a customer since 2001 but am getting a little fed up.
MikeyGWiz
Newbie Caller
Hace 4 años
This is ridiculous that this is still an issue. 5g super carrier and I cant send a meme. What is the deal?
TrungCau
Newbie Caller
Hace 5 años
Bought SamSung S20+ from SamSung (device for T Mobile), Never have any issues with SMS for months until:
Took Update firmware from T Mobile then now it is a nightmare, 60% of the time the attachments failed to send or delay.
Definitely this is the T Mobile software issue.
Kindly fix it. We are paying for the services, kindly provide the services that we are paying for.
roy
Newbie Caller
Hace 5 años
this started after one of the update that was done. This is clearly a software issue
sweetpeach
Bandwidth Buddy
Hace 5 años
Perhaps if you choose auto-resize in the MMS settings?