Forum Discussion
Delay in sending picture text messages
I am having a huge delay in sending a picture via text message. At times it takes twenty minutes at others it takes ten minutes, and that is if it sends at all. Regular texts go through right away. The pictures i send are ones i take, or screenshots so they aren't very big. This very annoying, does anybody know what I can do to fix this? It's only in sending, I receive pictures from other people with no problem.
- Scottyw003Newbie Caller
I've had all these same issues and it's terrible. My mother and I are on the family plan and even when we are texting back and forth, the same issues happen. Terrible that they don't have a fix for this. So much for this 5G crap. Seems like the service only gets worse as the years go on instead of improving. They could fix the issue and then send out an update to resolve the problem.
- gailparzNewbie Caller
d89rojas wrote:
I am having a huge delay in sending a picture via text message. At times it takes twenty minutes at others it takes ten minutes, and that is if it sends at all. Regular texts go through right away. The pictures i send are ones i take, or screenshots so they aren't very big. This very annoying, does anybody know what I can do to fix this? It's only in sending, I receive pictures from other people with no problem.
I'm having the same problem. Pictures go right through to iPhones but take 10 or more minutes if at all to androids. This started with the last update. But of course, tmobile won't take responsibility.
- stownsend9Newbie Caller
I guess this issue has not been fixed. I had 5G aND 4 bars...picture would not send. How is this possible? I switched this year, 5 lines, and now thinking of going back to ATT.
- fireguy_6364Modem Master
and what zip are you in? the fact that everyone in your family has this same issue then that points to network or an issue on your accounts..are all 5 devices the same type of device or is it spread out between brands? and by chance have you jumped into your network settings and changed it away from 5G in case the 5G in your area isnt quite up to snuff? switch to 4G LTE only and see if that improves things.
- Self-Control99Roaming Rookie
@fireguy_6364 my entire household has been having the same issues...that's 5 phones. And by anywhere, i mean on earth. In my home, at work, the store, outside - doesn't matter where we are, our outgoing mms takes 15 - 20 minutes to send.
- fireguy_6364Modem Master
do others run into this as well or just you? and by everywhere do you mean in your home, work or all over town?
- Self-Control99Roaming Rookie
I have been with tmobile for over 8yrs and it had always been the same. Doesnt matter where i am, whether or not im using mobile data or wifi - any outgoing mms messages take entirely too long to send. With all this 5G hype, this should not still be happening.
- freebyuNetwork Novice
This same thing happens to me when I am in Portland OR, but not when I am in LA. I wonder if if that is a clue to what is going on
- Summergal29Network Novice
This still continues to be an issue. I went to the store and they couldn't figure out why it was happening and just kind of shrugged their shoulders and told me to run an update. Ready to leave T Mobile because of this. It never happened with Sprint. Text messages send right away, but photos sit and spin for up to 15 minutes to send. So frustrating!!!
- fireguy_6364Modem Master
DraGnFly82 wrote:
This is happening with my phone I do NOT understand it. I switched from Sprint where my text message pictures went fairly quick, now these things IF they even go take upwards of 20-30 mins I just had to cancel it and send it through e-mail. I turned my wifi off I turned it on nothing helped what is this issue and how do we fix it. My phone is a Samsung 20 Note
not that it should make a drastic difference but have you switched to the newer sim card so it allows your phone to connect to both Sprints existing towers as well as TMOs towers?
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