Forum Discussion
email connectivity - syncing
My Galaxy S8 phone has stopped syncing for over 24 hrs. I restarted the phone two times with no success. My internet and Wifi connections are good. What do I need to do next?
Thank you, brando555.
Meanwhile I called the T-Mobile 800 number and got live help. The solution was to remove my comcast email account from an app on the phone and then reinstall it. It didn't work at first, so the helper concluded it was a problem with accessing comcast email via an app. Accessing the comcast email via there was website was unaffected. I waited until the evening to try again and was able to successfully reinstall the email on the app and everything has been fine since. Thank you for your helpful suggestions!
Thank you, brando555.
Meanwhile I called the T-Mobile 800 number and got live help. The solution was to remove my comcast email account from an app on the phone and then reinstall it. It didn't work at first, so the helper concluded it was a problem with accessing comcast email via an app. Accessing the comcast email via there was website was unaffected. I waited until the evening to try again and was able to successfully reinstall the email on the app and everything has been fine since. Thank you for your helpful suggestions!
