Forum Discussion
magenta10598139
Hace 5 añosNetwork Novice
Hotspot connection to Kindle
My Samsung J7 hotspot function will not connect to my new paperwhite kindle. I can connect to all my other devices, and the kindle can connect to other public wifi. The problem is with my phone's...
- Hace 5 años
There should be a way to configure it in your WiFi options. For me and my OnePlus 7 Pro, it's under Settings, WiFi & Internet, Hotspot & Tethering, WiFi Hotspot. In there, you can set the security type, password, Hotspot name, access point band, and so on. You want to set the AP Band or Access Point Band to 2.4GHz, if it isn't already.
tmo_mike_c
Hace 5 añosModerador
Hi!
Is this the Galaxy J7 you're using? If so, take a look at our Smartphone Mobile Hotspot: Samsung Galaxy J7 | ASISTENCIA DE T-MOBILE page to see if you can change the 2.4GHz setting as suggested above.
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