Forum Discussion
Impossible to return faulty equipment to the store as instructed, employees who originally handed it to me said 'no'.
For two months, I have been trying to cancel my account and return faulty equipment, to no avail. I have followed instructions exactly, and met with nothing but obstacles, 'do it yourself' instructio...
Maybe I will pay with a credit card and dispute the charges, I don’t know.
They provided absolutely no help whatsoever, just a game of dodgeball so they can keep their jobs. The very people who put the equipment into my hands refused to let me return it.
Consumers don’t know, understand or should be required to obey T-Mobile internal policies.
Shameful, how can they stand to work there?
Probably wasting time here, little likelihood they will respond or are even reading it.
We shall see, they have my number and email address.
