Forum Discussion
internet speed way too slow for over a month
One month ago, everything is perfect. Then all of a sudden, my cellphone Galaxy Note 2 internet speed slowed down and only have "E"signal. I have "Simple Choice" plan with 4G unlimited data....
Thanks for reply.
The old phone internet never worked anymore.
I changed to a new phone, then it worked.
Can I get refund for two months of internet speed lose and all the
inconvenience.
Mahalo
I'm really glad the new phone is working for you. That's a bit strange that another device was the fix, but I've seen some instances like this where the phone is the culprit. As for a refund, we wouldn't be able to offer that here on support as we don't have account access. Our Care team does, but I still can't guarantee they'll be able to get a refund.
