Forum Discussion
LG G7 error message this morning
LG G7 phone is getting constant LG IMS keeps stopping message/
Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage
Force stop and clear data.
This has fixed the issue for my mother's v20. At least for now…
And it is completely absurd that LG/TMobile are telling people to factory reset.
Same here, it started this morning on my LG V30 (H932, running the latest system software, H93230d). I can't make calls or send or receive texts. I get the "LG IMS keeps stopping" pop-up, maybe every 30 seconds to two minutes or so.
I’m seeing lots of other users posting about this in lots of places hoy. Every post/comment I've seen about this has been from someone using an LG device on a T-Mobile network (including MVNOs using TMo). There seems to be some issue on the provider side (T-Mobile/LG) that is causing this crippling issue for us. Probably thousands of us, at least.
T-Mobile, can you please acknowledge the issue, and confirm to us that you're working on it? What do you know, and when can we expect a fix?
Posts:
- https://www.youtube.com/watch?v=SJc7AUbrIWI - This video was posted today. The YouTuber probably heard about the issue, and posted the old solutions to the error, which aren't working for us today, as stated by many users in comments.
- https://www.reddit.com/r/AndroidQuestions/comments/uvbxyt/lg_ims_keeps_stopping_error_message/
- https://www.reddit.com/r/lgg7/comments/uvcjmz/lg_ims_keeps_stopping/
- https://www.reddit.com/r/MetroPCS/comments/uvdov3/lg_ims_keeps_stopping_widespread_issue/
- https://www.reddit.com/r/lgv40/comments/uvdn78/lg_ims_keeps_stopping/
- https://www.reddit.com/r/lgg6/comments/uvcqqr/unfortunately_lg_ims_has_stopped_anyone_else_its/
- [EDIT:] https://www.reddit.com/r/techsupport/comments/uvc0fh/lg_ims_stopping/
- [EDIT:] https://www.reddit.com/r/tmobile/comments/uves36/any_lg_users_wake_up_to_a_broken_phone_today_lg/
