LG IMS has stopped

1:40AM Texas Time and suddenly all of the “Test Texts” and Emails I sent myself from my T-Mobile LG-V60 & ATT work phone (Samsung) flooded into my V-60… Voice calls are going through both ways… 

All of this AFTER :

1. Going to Airplane Mode
2. Ve a Configuraciones
3. Apps/notifications -> app info -> three dots ->
4. Show System -> com-lge-ims-rcsprovider ->
5. Storage and clear data clear the data at least 4 times. 
6. THEN go to Force Stop.

Went back to WiFi Mode again to see if it was a T-Mobile/LG Fix… 

Error came back 😡 

Turned the WiFi back OFF and repeated 1-6… and phone functions again… for now

I think this has a lot to do with T Mobile getting rid of their 3G at the end of the month supposedly. They have had several delays before and had to push the rollout of the 5G back already.

I think T Mobile has some compatibility issues, or some kind of technical issue wit the network, but they wont say and keep blaming LG because T Mobile doesnt want company value to go down and scare investors. You can see their ticker TMUS and its been rather steady and nothing crazy, I think they dont want to botch the rollout again because it may adversely effect the stock.

So they blame LG. I am guessing that they will NOT come up witha fix , rather T mobile will come up with some lame discount on one of their newer phones if you trade in your "Old" LG. T Mobile may even compensate LG to go along.

If this is the case and they are pulling these kinds of stunts then I will just switch carriers and keep my unlocked phone but just transfer to another network. Get your act together T Mobile. Some of us use our phones for work and not just to play video games , watch YouTube and take selfies. We actually rely on our phones for a living and dont need these kinds of shenanigans.

Caviar918 wrote:

Could someone from T-Mobile support please respond to one of the questions about this topic with an update as to what we should to or when we can expect this to be fixed?

I feel like they are trying to push me into buying a new phone. 

RobertL wrote:

sikup wrote:

The other thread has a fix I copied below, it worked on my Stylus 4. Be persistent, keep tapping what you need thru the popups.

 

fidget37 wrote:

ok, just used the following suggestion:

SocialCatastrophe wrote:

Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage

 

Force stop and clear data.

 

This has fixed the issue for my mother's v20.  At least for now…

 

At least it took away the 3 second pop up notice. However, I did shut down & restart and the messaged started popping up again. So I redid the above directions and the annoying pop up message has stopped,

This worked for me as well on my LG G6. For those that try this and it doesn't work the first time, try it a couple times as if the process comes back up before the data is cleared I don't think it'll work. 

It doesn't work.

I have an LG and tried the: Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage Force stop and clear data but it kept popping up.  I then went to app info for it and turned off the icon badge and it stopping popping up.  I'm not sure if it actually fixed it overall but I haven't seen the message for 30 minutes now.

https://forums.androidcentral.com/ask-question/1044680-megathread-lg-ims-keeps-stopping-5-2022-a-14.html

Update  I changed to wifi calling preferred and calls work. The ims problem seems to be only causing outage of old phone and data talking to towers. Connecting to wifi also stopped message for us. Maybe the fix is a roll back on the last update. Takes T-mobile  to do that.

Finally!!!

Steps to clear LG IMS has stopped boxGo to settings> storage//internal storage>other apps>hit three dots in upper right hand corner...>show system>scroll to find, com.lge.ims.rcsprovider (was not in order on my phone)>clear data/cache then force stop.  Go back in to clear data/cache then force stop.  Repeat for 3 or 4 times. 

The box will disappear. 

At least in my phone it did.  Hope it does in yours. 

Relentless2PhD wrote:

Marcelo wrote:

Finally!!!

Steps to clear LG IMS has stopped boxGo to settings> storage//internal storage>other apps>hit three dots in upper right hand corner...>show system>scroll to find, com.lge.ims.rcsprovider (was not in order on my phone)>clear data/cache then force stop.  Go back in to clear data/cache then force stop.  Repeat for 3 or 4 times. 

The box will disappear. 

Actually it wont, BEEN THERE, DONE THAT 3 TIMES. 
1-it only works if you turn wifi off and airplane mode on
2-the moment you turn airplane mode off OR turn wifi back on YOURE SCREWED HELLO LG-IMS 😡

Hasn’t worked for me either!

Jason S. wrote:

Ok, This is the first time that I have used the chat room and cant figure out how to reply to a comment in the same section, My original comment is on the 3rd page to the bottom and user “Dadredd” helped with a solution that work for me with a small twist.

1. Put the phone in airplane mode
2. Clear the Data/Cache (com.lge.ims.rcsprovider)
3. Forzar apagado
4. Clear the Data/Cache AGAIN 4 times
5. Desactiva el modo avión

I did the clear the data 4 times then the force stop and it came back right away, this small twist on the suggested fix worked in my situation. I know that it is temporary and most likely will come back but for now it has worked for the last 30 minutes without issue.

Thank You Dadredd…...

Chris007 Wrote:

I followed this process and it WORKED! it’s been over 40 minutes and still going strong with out error!

Thank you so Much!