Forum Discussion
"LG IMS keeps stopping"
This started on one family member’s V30 yesterday and another today.
This affects more than one LG model.
Obviously T-mobile has changed something in the network.
See this thread here:
https://community.t-mobile.com/android-9/lg-g7-error-message-this-morning-43550
I have tried safe-mode, Disabling mobile data. Etc, etc. including all suggested on the internet and above thread with no success.
I would advise against making any changes until an official response is issued from someone with sufficient knowledge to understand what network-wide changes were made and explain how to correct the problem or how T-mobile intends to correct the problem.
I worked this issue for more than 8 hours today!
ok, just used the following suggestion:
SocialCatastrophe wrote:
Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage
Force stop and clear data.
This has fixed the issue for my mother's v20. At least for now…
At least it took away the 3 second pop up notice. However, I did shut down & restart and the messaged started popping up again. So I redid the above directions and the annoying pop up message has stopped,
- fidget37Roaming Rookie
Worked on all the "fixes" all day - I woke up to the issues. Even reset to factory settings & it's STILL happening. Now I'm just annoyed and working from laptop. But just got call from hubs - it just started on his LG phone. :/
- sikupRoaming Rookie
fidget37 wrote:
ok, just used the following suggestion:
SocialCatastrophe wrote:
Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage
Force stop and clear data.
This has fixed the issue for my mother's v20. At least for now…
At least it took away the 3 second pop up notice. However, I did shut down & restart and the messaged started popping up again. So I redid the above directions and the annoying pop up message has stopped,
Worked so far on my Stylus 4. Don't power down - gotcha. Thanks much.
- Larry56Roaming Rookie
I don't know if it's a problem caused by T-Mobile or LG as it's normal for one firm to blame the other. However, enough is enough and someone needs to straighten out this mess and quickly.
- MeloMelRoaming Rookie
Msutton wrote:
fidget37 wrote:
ok, just used the following suggestion:
SocialCatastrophe wrote:
Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage
Force stop and clear data.
This has fixed the issue for my mother's v20. At least for now…
At least it took away the 3 second pop up notice. However, I did shut down & restart and the messaged started popping up again. So I redid the above directions and the annoying pop up message has stopped,
Thank you thank you...seems to have stopped!!
I tried this as well but this did not work for me.
- Gypsyd8Roaming Rookie
put the phone on airplane mode.
Entonces
Force stop/clear data from com.lge.ims.rcsprovider
This makes is stop, but phone does not work
Entonces
go to phone, dial 277634#*# to access secret menu
Entonces
Go to IMS SETTINGS and switch IP VERSION to IPV4V6
Then restore phone functionality by switching airplane mode off.
Haven't seen the error since doing this.
Still stopping auto-pay and finding another provider. I am DONE with T-mobile
- NashBrownRoaming Rookie
I cant find what that app even is?
- GarbagephoneRoaming Rookie
Garbagephone wrote:
NashBrown wrote:
Do you think a system restore would work?
Wont work
Tmobile is the problem. Once this is fixed. Run.
- WiseManWhiteRoaming Rookie
This started happening to me 2 hours ago on my G8 as well. First, I had no data for miles while driving across the state (where I ordinarily would). Then I restarted and began getting the LG IMS error.
- NashBrownRoaming Rookie
Has anyone used USB debugging, and tried using a windows OS to change settings? That is my next move.
- Pbr397Newbie Caller
timmob wrote:
This started on one family member’s V30 yesterday and another today.
This affects more than one LG model.
Obviously T-mobile has changed something in the network.
See this thread here:
https://community.t-mobile.com/android-9/lg-g7-error-message-this-morning-43550
I have tried safe-mode, Disabling mobile data. Etc, etc. including all suggested on the internet and above thread with no success.
I would advise against making any changes until an official response is issued from someone with sufficient knowledge to understand what network-wide changes were made and explain how to correct the problem or how T-mobile intends to correct the problem.
I worked this issue for more than 8 hours today!
I've had this problem all day (8hrs). Went to a physical Tmobile. They spent 30mins working on the issue and found no solutions. Hopefully Tmobile sees everyone having the same problem and issues a fix.