Forum Discussion
"LG IMS keeps stopping"
This started on one family member’s V30 yesterday and another today.
This affects more than one LG model.
Obviously T-mobile has changed something in the network.
See this thread here:
https://community.t-mobile.com/android-9/lg-g7-error-message-this-morning-43550
I have tried safe-mode, Disabling mobile data. Etc, etc. including all suggested on the internet and above thread with no success.
I would advise against making any changes until an official response is issued from someone with sufficient knowledge to understand what network-wide changes were made and explain how to correct the problem or how T-mobile intends to correct the problem.
I worked this issue for more than 8 hours today!
ok, just used the following suggestion:
SocialCatastrophe wrote:
Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage
Force stop and clear data.
This has fixed the issue for my mother's v20. At least for now…
At least it took away the 3 second pop up notice. However, I did shut down & restart and the messaged started popping up again. So I redid the above directions and the annoying pop up message has stopped,
I woke up to this message on my LG 6 phone: “Unfortunately, LG IMS has stopped.”
I have tried everything, shy of a Factory Reset. So frustrating! Not sure what to do, if there's anything I can do.
Has anyone taken their phone with this issue to a T-Mobile Store to have it checked? If so, what did they say about it?
ok, just used the following suggestion:
SocialCatastrophe wrote:
Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage
Force stop and clear data.
This has fixed the issue for my mother's v20. At least for now…
At least it took away the 3 second pop up notice. However, I did shut down & restart and the messaged started popping up again. So I redid the above directions and the annoying pop up message has stopped,
Has anyone used USB debugging, and tried using a windows OS to change settings? That is my next move.
Worked on all the "fixes" all day - I woke up to the issues. Even reset to factory settings & it's STILL happening. Now I'm just annoyed and working from laptop. But just got call from hubs - it just started on his LG phone. :/
DO NOT start resetting phones, folks. This problem just hit my LQ Q7+ out of the blue. Assume a T-Mobile problem which they should fix w/o user intervention, or w minimal intervention. I stand to be proven wrong, but I'm betting w others who think TM messed something up.
This issue just hit my wife's phone. Did the obvious things, restart, attempt to close, disable, etc. We have identical LG phones "G7 ThinQ". These are Android 10 phones. Now I'm concerned if mine will show the same issues. I hope that this is a transient issue on T-Mobiles part.
it looks like a sim card issue when i took it out it stopped
This started happening to me 2 hours ago on my G8 as well. First, I had no data for miles while driving across the state (where I ordinarily would). Then I restarted and began getting the LG IMS error.
Garbagephone wrote:
NashBrown wrote:
Do you think a system restore would work?
Wont work
Tmobile is the problem. Once this is fixed. Run.
Tmobile is the problem. Once this is fixed. Run.
