Forum Discussion

aceh's avatar
aceh
Transmission Trainee
Hace 8 años

LG V20 Text

I have one contact that will not give the option to send a SCHEDULED TEXT.  As a matter of fact this one contact also does not give the option to ADD SUBJECT.  All other contacts give the option to schedule text and add subject.  I have deleted the contact and rebooted the phone at leas 3 times but it still does not show the option to schedule text and add subject.  Any help would be greatly appreciated.

  • That's definitely a good call out. It might also be worth trying to note whether the problem comes back after you use a certain app each time, to see if something else is disrupting it.

    - Marissa

  • aceh's avatar
    aceh
    Transmission Trainee

    Still haven't had the chance to get to a T-Mobile store but the "schedule sending" text issue has improved.  The contact with the problem has been working correctly for more than 24 hours, something it wasn't doing before.  I disabled some push notifications in a few apps which I suspected might be the problem.

  • tmo_marissa's avatar
    tmo_marissa
    Connection Curator

    Well that's a great update to read! I hope this is consistent for you! 😊

  • Could it depend on where the contact persons phone number is stored? You can add a new contact on a different account or your Sim card.

  • I know this post is old but I've had the same problem with random contacts on several different phones over the years.  I don't know why it happens but I've found a 7-step workaround de la siguiente manera:

    1) Visita Mensajes de texto

    2) Presiona + to create a new message

    3) Tap the 3-dot menu at top right corner and seleccionar Schedule Sending

    4) Select what time you wish to send your message and presionar Guardar (this will take you back to the message screen).

    5) Select or type the recipient's contact/name/number, etc., and when the prompt appears telling you your schedule will be lost/deleted, tap Cancel to keep the schedule (I know this sounds backwards but it works for me and selecting Ok deletes it).

    6) Type your message.

    7) Presiona Configurar and you're done!  

    Again, I know this post is old but maybe this workaround can still help someone since it is still a problem for some.

    ¡Saludos!   

  • Do you have a Samsung device, by chance? I was researching this issue and came across some instructions very similar but they were specific to Samsung devices.  One's mileage may vary depending on the manufacturer, software version, and application used for messaging. On my LG, I don't have the option, and I tried it in the stock messenger as well as Android Messages.  When the latter (for some reason) no longer gave me the option for Night Mode, I switched to Textra and I love it.  I can assign individual notification ringtones, schedule messages, and keep things nice and easy on the eyes.

  • sweetpeach's avatar
    sweetpeach
    Bandwidth Buddy

    Actually, those are the instructions for my husband's LG; however, you can't enter a chat - you must hit the "+" to write a new message from the conversation list. 😉

  • Hello. I'm having the same problem. The instructions to schedule a message first then enter the contact worked on the LGg7 but it automatically discards the scheduled message on the LGV60. It's happening on my wife's contac , which is really unhelpful. Any help would be great.

    Gracias,

    Jared

  • I have found when this happens it is usually other t-mobile android users. I used to be able to work around by adding new message, set schedule, then add the contact. That is no longer working on new LG v 60.

  • Hey Aceh,

     

    Your thread is over 4 years ago but, I have that same issue. There's ONLY ONE contact that is the issue as well.