Forum Discussion

paul888's avatar
paul888
Roaming Rookie
Hace 2 años

Lost capability to text: Contacts show sip:[phone number]@msg.pc.tmobile.com;user=phone

Hola,

 

I used to text this mobile phone for several months.  I am using a Samsung Galaxy S21.  However, today, the text fails to be sent.  Then, I look at my contacts for the mobile phone number and it is changed to:

sip:[phone number]@msg.pc.tmobile.com;user=phone

 

I removed this and updated the contacts with the correct phone number, but the text does not go through and the contacts is changed back to sip:[phone number]@msg.pc.tmobile.com;user=phone

 

Any idea what is going on?  I am able to text other people.

 

Gracias,

 

Paul

  • Following. I lost the ability to text my son although he can text me and I have no problem texting anyone else. I get the same "phone number" in my contacts. T-mobile showed my how to test network connections and it worked for 3 messages then failed again. Let me know if anyone else has any ideas. 

  • Jmax99's avatar
    Jmax99
    Roaming Rookie

    They did nothing. They were at a loss. It is not fixed. 

  • Jmax99 wrote:

    We were just in t .obile store. I can send message to that number now using my existing contact. But, receive replies on the "sip" contact. The language in the "sip" contact makes it seemlike messages going through a PC. 

     

    What did they do to fix it?

  • Same! Been having this same issue with the same contact for about a year now. This person uses metro by tmobile as well.

    Any answers???

  • Bump. Also having this issue with exactly ONE contact. This person uses Metro PCS. Just started within the last week or two.

  • hvac's avatar
    hvac
    Newbie Caller

    I am having the some problem, is there a fix for this problem?

  • Jmax99's avatar
    Jmax99
    Roaming Rookie

    We were just in t .obile store. I can send message to that number now using my existing contact. But, receive replies on the "sip" contact. The language in the "sip" contact makes it seemlike messages going through a PC. 

     

  • Jmax99's avatar
    Jmax99
    Roaming Rookie

    I am having exact same issue with just one contact.