Forum Discussion
Lost capability to text: Contacts show sip:[phone number]@msg.pc.tmobile.com;user=phone
Hola,
I used to text this mobile phone for several months. I am using a Samsung Galaxy S21. However, today, the text fails to be sent. Then, I look at my contacts for the mobile phone number and it is changed to:
sip:[phone number]@msg.pc.tmobile.com;user=phone
I removed this and updated the contacts with the correct phone number, but the text does not go through and the contacts is changed back to sip:[phone number]@msg.pc.tmobile.com;user=phone
Any idea what is going on? I am able to text other people.
Gracias,
Paul
- merri101Roaming Rookie
merri101 wrote:
- merri101Roaming Rookie
Had the same issue with sip and only affecting 1 contact. We did the system update to Android 13 and she texted me and I responded and it worked.
- SamuelcRoaming Rookie
I'm having same problem. It's with 1 contact. Tmobile can't help? No solution?
- Jader831Newbie Caller
Same. It’s my mom. Anyone have an answer yet?
- TehFailureNewbie Caller
I have the same problem and it only one contact, my fiance. What is the solution?
- GhennelNewbie Caller
I am having the same issue. It's one contact, my husband. The people at the T-Mobile store had no idea what was going on. So no solution. I tried to delete and redo the contact, nothing helped. Oddly about 5 months ago my husband was having a problem texting me. It ended up resolving itself.
- Jmax99Roaming Rookie
I saw PC in there and thought same....but messages that do go through are her phone to mine. It's very weird.
- drnewcombFiber Fanatic
I don't know what's going on but I can tell you that the SIP address looks like a long-ago backdoor to allow people to call T-Mobile phones from PCs and other Internet devices. It was closed down due to security concerns. I only found out about it a couple of weeks ago.
- sxk058Newbie Caller
im having the same issue...please resolve
- Jmax99Roaming Rookie
Yep, yesterday two messages worked for me. Then failed, again.
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