Forum Discussion
Lost capability to text: Contacts show sip:[phone number]@msg.pc.tmobile.com;user=phone
Hola,
I used to text this mobile phone for several months. I am using a Samsung Galaxy S21. However, today, the text fails to be sent. Then, I look at my contacts for the mobile phone number and it is changed to:
sip:[phone number]@msg.pc.tmobile.com;user=phone
I removed this and updated the contacts with the correct phone number, but the text does not go through and the contacts is changed back to sip:[phone number]@msg.pc.tmobile.com;user=phone
Any idea what is going on? I am able to text other people.
Gracias,
Paul
Going to Tmobile store does nothing. I went to 2 different ones. They don't have a clue. There answer is to wait for another update. It was with their last update when this started. Tmobile needs to fix this.
Same issues. On July 9th I lost the ability to text my parents, but they could text me. Now when my dad texts me, it comes through as a weird sip message. Tmobile has done their typical trouble shooting, which did nothing except after the "network reset" i can no longer text a 3rd contact. They're mailing out new sim cards for the 3 phones... 🙄
this isn't weird. this is pathetic that such a major bug has made into circulation. Tmobile FIX THIS GARBAGE NOW!!!!!!!! UNACCEPTABLE!!!!!
I'm having the same problem with a new contact. She can text me, but I can not text her. Weird. Please fix
I just started having this same issue with my Mom. This is clearly a common problem. Where is the fix T-Mobile?
I'm having the exact same problem with a couple of my contacts. Happened after the latest update. T-Mobile please fix your mistake!
merri101 wrote:
merri101 wrote:
Had the same issue with sip and only affecting 1 contact. We did the system update to Android 13 and the sip went away. Thought all was good when she texted me I was able to text back but then then a few minutes later I cant get texts to go through to her again.. ERG!!
I'm having the same issue. Why isnt this resolved yet?
It was the update that did this when updated a week ago. Do they have new update that fixes it? I have s22.
