My New Nokia phone will not accept my passcode

Jaleks wrote:

I just bought a new Nokia phone from T-Mobile and it is locked and keeps telling me I have entered the wrong password.  It is the correct password I had wrote it down and it will not take it.  So it will tell me that i have to wait because i have entered it more than 5 times and will self destruct. no that part im kidding.  How the heck do i get it to take that password off?  I have entered my security questions and they are correct but still the phone is locked.  safe mode no go.  I even went back to the store and they will not help me.  Please I am lost and turning to you fantastic community.  What do I do ……………………….

Configuración de seguridad
You can edit the available security settings.

Available security settings
You can edit the security settings depending on a setting. You can set them to be either en or off, and check the status of the setting.

You can add phone numbers to a list to be blocked and create a closer user group.

Select Menu >  > Security settings > Change codes.
Select the code you want to change, either Change security code or Change barr. password.