Official Samsung Galaxy Watch4 series Pre-Order Thread

Tawanda wrote:

This watch is a piece of trash! Don't order it. I got this watch at the end of January and it wouldn't hold a charge. I reached out to T-Mobile to troubleshoot the device and the tech ended up getting it stuck in a reboot/BIOS loop. I was sent a used replacement, but the store never called me to let me know it was in, so it was shipped back and the order cancelled. Reached out to customer service again, still no replacement or update. I looked online and so many people have the same issue with this watch getting stuck in a loop and not charging. I don't know what's worse, the watch or the customer service at T-Mobile. I had the Classic 2 (and still do) and it works fine. The 4 is trash and so is T-Mobile. I'm literally paying for a watch and data plan that I can't use and no one has resolved the issue. 

Oh and there isn't a corporate number to call or an email. They have an address, because who writes letters in 2022 or checks a PO Box? 

check the FCC website they list all numbers for companies.