Forum Discussion
Other party cannot always hear me
I joined T mobile to days back. I had about 5 calls including calls with T mobile customer service, every call I have been in had issue with the other person could not hear me part of the call. A...
I definitely understand wanting to get this working, there's no reason to stay if you can't make any calls. Did you check out our Solucionar problemas de audio en las llamadas | Asistencia de T-Mobile? If it's still not working, you'll probably want to contáctanos over Facebook or Twitter, to make sure our Experts can fix any account issues and escalate a ticket if necessary.
tmo_ian wrote:I definitely understand wanting to get this working, there's no reason to stay if you can't make any calls. Did you check out our Solucionar problemas de audio en las llamadas | Asistencia de T-Mobile? If it's still not working, you'll probably want to contáctanos over Facebook or Twitter, to make sure our Experts can fix any account issues and escalate a ticket if necessary.
This didn't solve the problem, although the problem is listed as solved. The problem isn't that you can't hear because of volume. The problem is that the caller here's you one moment, then you may break up, then they can't hear you at all; the call switches between these 3 intermittently. It doesn't matter if you're using the handset or the speakerphone.
